Refund policy

Thank you for shopping with CHOKHA! Here's our return policy in simple terms:

🗓️ Return Period
You can request a return within 30 days of receiving your item.

✅ Item Condition
Items must be unused, in original packaging, with tags and proof of purchase.

📩 How to Return
Email us at contact@mychokha.com before sending anything back.
Return address: 19127 Wind Dancer St, Lutz, FL 33558, USA

🛠️ Wrong or Damaged Item?
If you receive a damaged or incorrect item, contact us right away and we’ll fix it.

🚫 Non-Returnable Items
No returns on sale items, gift cards, custom, perishable, or personal care products.

🔁 Exchanges
To exchange, return the item and place a new order.

🇪🇺 EU Customers
You have 14 days to return any item for any reason if shipped to the EU.

💰 Refunds
Once we get and approve your return, you’ll be refunded within 10 business days.
Still waiting after 15 days? Email us at contact@mychokha.com